Full Time Driver/Escort

Job Summary 

Under the general supervision of the Transportation Coordinator, the Driver / Escort is responsible for the direct transportation of physically limited passengers to and from their destinations. Position requires constant interaction with caregivers and community agencies. The Driver /Escort also accompanies participants to off-site appointments ensuring their safety.


Education and Special Training:  High School degree or equivalent.

Experience:  1 year of experience transporting individuals with special mobility needs; 1 year of experience working with the aging, frail and/or elderly.

 Licensure, Registry or Certification Required:  Valid North Carolina (NC) Driver’s License and safe driving record. Upon employment Driver / Escort must complete a defensive driving course; First Aid and CPR are required and will be offered as part of Orientation.

 Knowledge, Skills, and Abilities:  Must have good interpersonal skills and be able to work effectively in a team environment. Must be able to communicate effectively both orally and in writing. Ability to control personal emotions. Ability to only act within the scope of his or her authority to practice. Must meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by CMS before working independently.

With or without reasonable accommodations must have the ability to: bend and/or stoop frequently; have independent mobility in order to climb stairs and walk distances; lift and position participants of all weights and heights utilizing correct body mechanics; lift and carry pieces of durable medical equipment; lift and transport at least 50 pounds during the course of providing care, treatment and/or services; read, write and speak in English; see medical records and various documents clearly; use various forms of communication including, but not limited to telephone, computer, faxes etc.; hear  spoken communication;  perform repetitive hand and wrist movements.

Key Responsibilities   

  • Effectively communicates with participants, families, staff and other agencies and departments.
  • Drives a specially equipped van to deliver physically limited persons to varied destinations. Assures that wheelchair lifts and tie down equipment are properly operated and that participants are delivered to appointments in a timely manner.
  • Follows established schedules, adjusts schedules to meet unanticipated changes; determines the safest and most efficient pick-up and delivery routes.
  • Assists passengers on and off the van in a safe and courteous manner. Handles medical equipment and any emergencies that may arise.
  • Performs van inspections and completes inspection documentation. Maintains van in a clean, orderly and safe condition.  Reports the need for maintenance.
  • Communicates any changes in participant condition or psychosocial situation to Transportation Coordinator to be taken to Interdisciplinary Team.
  • Completes documentation as required.
  • Assists with coordination of 24 hour care delivery.
  • Accompanies participants to off-site appointments to ensure their safety.
  • Attends staff meetings.
  • Other duties as assigned.

Please visit the Careers link on our website at pacetriad.org to apply. You may also fax resumes to the attention of Human Resources at 336-306-8034. Human Resources email contact is Lucillia Davis at Lucillia.Davis@pacetriad.org. To reach HR directly, please call 336.550.4053.