To verify benefits, pre-authorizations or questions, contact:

336-550-4040 Phone
336-550-4044 Fax

Mail claims to:

PACE of the Triad
c/o Peak PACE Solutions
P.O. Box 30760
Tampa, FL 33630-3760

For claims status, please call:

Electronic claims payer ID:

We Want to Hear from You!

We encourage feedback from all our stake-holders. Please take a moment to click this link and take a short satisfaction survey to let us know how we’re doing! Thank you for helping us continue to grow and to improve with each step!

Quality Project Spotlight: Falls Prevention and Awarenesss

Posted by on Sep 9, 2015 in Providers | 0 comments

September marks PACE of the Triad’s third annual Falls Prevention and Awareness month. For each of the past three years, our staff has celebrated this national event with our participants and our caregivers in an effort to raise awareness of the urgency of falls prevention for the aging population. This year, our Falls Committee is ahead of the game. In January, the Falls Committee agreed to sponsor an annual Quality Improvement Project (QuIP) to build a better, more detailed falls program.  As a part of this goal, the committee decided...

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Reimbursement Reminder

Posted by on Sep 4, 2015 in Providers | 0 comments

PACE programs are required by federal regulations to have a Provider Network to meet the needs of our participants.  If you need another copy of our contract please contact Rena Wright at (336) 550-4057 or  To ensure accurate and timely payments please refer to Section 3, Compensation and Financial Provision of the contract.  Remember: PACE of the Triad reimburses in accordance with the Medicare or Medicaid fee schedule for services rendered to participants. PACE of the Triad must authorize all service to receive...

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PACE Triad Welcomes Representative Ralph C. Johnson

Posted by on Sep 2, 2015 in Providers | 0 comments

PACE of the Triad was honored to host Representative Ralph C. Johnson as he visited our PACE site in Greensboro. Representative Johnson is a member of the Homeland Security Committee, Military and Veteran’s Affairs Committee, Education (Universities) Committee, and the Justice and Public Safety Appropriations Committee, among others. Representative spent time with our staff and our participants on Friday, August 14, 2015 in our Adult Day Health Center.   While visiting PACE of the Triad, Representative Johnson had an opportunity to...

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PACE of the Triad Fraud, Waste and Abuse Program

Posted by on Aug 14, 2015 in Providers | 0 comments

PACE of the Triad has adopted a Fraud, Waste, and Abuse (FWA) Compliance Program to reaffirm our commitment to complying with all applicable laws and to meet the requirements for Medicare Part D Prescription Drug Plan. Continue to learn more about PACE of the Triad’s Fraud, Waste and Abuse Program! Our FWA Program: articulates our commitment to detecting, correcting, and preventing fraud, waste, and abuse in the administration of our Prescription Drug Plan; describes standards of conduct and compliance expectations that employees, and...

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PACE of the Triad Quality Improvement Projects

Posted by on Aug 14, 2015 in Providers | 0 comments

PACE of the Triad adopts several Quality Improvement Projects (QuIPs) each year. As we near the fourth quarter of the year, we are excited to see our five QuIPs from 2015 winding down. Each of our five projects was sponsored by one of our committees, who provided guidance and oversight throughout the life of each project. We thought it would be a great time to share an overview of each of our projects from this year with you! PACE-Specific Wound Tool: The PACE of the Triad Skin and Wound Assessment Team (SWAT) developed, tested and are...

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PACE of the Triad Satisfaction Results

Posted by on Aug 14, 2015 in Providers | 0 comments

Each year, PACE of the Triad partners with Vital Research to conduct satisfaction surveys for our participants as well as for our caregivers. We look forward to this partnership because we recognize the benefits of learning what our participants and their caregivers truly think about the services we offer. Vital Research’s Integrated Satisfaction Measurement for PACE programs (or, “I-SAT” Survey) offers us the opportunity to compare our scores to other PACE sites across North Carolina in order to see how we match up. We are...

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